Support

Transaction and account help, fast.

Ticket

Tell us what happened

FAQ

Common questions

Channels

Reach us

  • Live chat

    Mon–Sat, 8am – 9pm

  • Email

    support@novavtu.ng

  • Phone

    0700 6682 888

Self-service

Quick fixes

  • Check the status and reference of any purchase on the Transactions page.
  • Failed purchases reverse to your wallet automatically within 15 minutes.